From its inception, SAP's Purchaser Support has stood out for its expanded job over and above bug fixes and issue resolutions. Day-to-day tasks include things like solving tickets and resolving troubles, all aimed at maximizing buyer business enterprise worth, securing investments, and optimizing SAP operations. We've been a proactive business enterprise spouse dedicated to serving to customers realize their plans.
A patch is a code-correction for a particular Variation of an SAP item. Support deals are a set of one or more patches, and therefore are produced on a plan.
proactive support recommendations for every site - driven by AI and curated by SAP support for your software
trending content which indicates in real-time which KBAs/SAP Notes are preferred with our clients.
One indication-on with SAP Passports: digital shopper certificates that aid you in securely navigating throughout SAP digital Sites
The chat transcript and each of the attachments will always be captured and recorded as part of your case log, if the issue is solved right away or not.
When going through problems While using the operation of one's SAP solution, you've got some ways to engage with SAP authorities:
The new SAP Services and Support e-book points out SAP's offerings in a clear, comprehensible way and addresses variances concerning the requirements of new consumers and expert users.
The SAP Obtain Manager is really a no cost Resource that permits you to download many documents simultaneously, or to program downloads to operate at a afterwards position in time. Software program found in your obtain basket is noticeable in the SAP Obtain Manager.
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With the SAP for Me Cellular application, you can easily connect with SAP from anyplace and read more at at any time. You'll have comprehensive transparency into your SAP item portfolio all in a single place.
SAP again sets the conventional in purchaser support innovation, with SAP for Me identified for its AI-powered features, individualized consumer expertise, and seamless support services. Proud being honored with the ASP!
When you've got any questions on these or other support topics, you should don't be reluctant to Speak to CIC.
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